Frequent questions


For Patients

Is your hospital only for Muslims?
The Aga Khan Hospital is committed to make long-term, sustainable, high quality health care accessible to the entire community, regardless of religious, racial or ethnic background.

Does your hospital have female doctors?
Yes.

How do I locate a patient who has been admitted to the Hospital?
Please contact the Hospital reception or patient representative who will be glad to assist you.

Can I access my medical records?
Patient medical records remain the property of the Hospital.

I have been discharged, what next?
Once the attending doctor writes the discharge summary, it takes about two hours to finalise a patient's discharge. Please see the in-patient cashier who will then issue a release permit.

Do I have to be a corporate patient?
No, we offer services to both walk-in and corporate patients.

Does your hospital serve meals to in-patients?
Yes, all meals and snacks are provided for admitted patients.


For Corporate Clients

Do you offer package services to corporate clients?
The Hospital offers a variety of corporate packages. For more information, please contact:
Marketing Department
The Aga Khan Hospital, Kisumu
Tel: +254 57 2020005
E-mail: Send a message


For Physicians

How do I refer my patient to your hospital? Do I need to be affiliated to your hospital?
If you wish to refer a patient to any doctor at the Hospital, please contact the doctor or Medical Director. For more information, please contact:
Medical Director
The Aga Khan Hospital, Kisumu
Tel: +254 57 2020005
E-mail: Send a message


For Nurses

Does your hospital offer post-graduate training / nursing courses?
The Hospital offers postgraduate nursing upgrading courses. For information, please click here (link to Nursing Section) or contact:
Nursing Department
The Aga Khan Hospital, Kisumu
Tel: +254 57 2020005
E-mail: Send a message


For Volunteers

How do I volunteer my time, finances and resources to your hospital?
Volunteers play an important role in Aga Khan hospitals and facilities worldwide. If you are interested in volunteering at the Hospital in Kisumu, please contact:
Human Resource Department
Tel: +254 57 2020005
E-mail: Send a message